Job Opening
Post Date: 7/27/26
VETERAN’S SERVICES DIRECTOR
This is responsible administrative work providing assistance to veterans and their dependents to ensure they receive needed services and benefits obtained as a result of service in the armed forces. The incumbent must remain current on all laws and regulations pertaining to veteran’s benefits and be capable of advising and assisting veterans and their dependents on how to obtain needed services and benefits. Activities associated with the position include interviewing veterans and their dependents to determine needed services, preparing formal claims, maintaining files and related documentation, and acting as an advocate for veterans and their dependents when needed. Additional activities include supervising the activities and administrative staff, counseling and advising claimants of their rights and conducting personal hearings before ratings boards and other governmental agencies when appropriate. The position requires an honorable discharge from the armed forces and completion of at least one tour of duty, thorough knowledge of veterans’ benefits, supervisory experience, and strong interpersonal and organizational and decision-making skills. Job performance is evaluated by the Veteran’s Committee through review of the level of services to veterans and their dependents, knowledge of services and benefits available to veterans, interpersonal skills, and the efficiency of office operations.
Illustrative Examples of Work
Necessary Requirements of Work
Graduation from an accredited four-year high school; honorable discharge from the armed services; a minimum of one tour of active duty; ability to interact successfully with veterans and their families; strong organizational, interpersonal, and decision-making skills; supervisory experience; or any equivalent combination of education and/or experience to provide the following knowledge, abilities, and skills:
Necessary Special Requirements
Benefits
TO APPLY:
Application and Job Description may be picked up from the Marshall County Human Resources Office, 3309 Courthouse Annex, 3rd floor, Lewisburg, TN 37091 or obtain from www.marshallcountytn.com. Completed application and resume will be accepted by the Marshall County Human Resources Office until filled No late applications
Post Date: 7/27/26
VETERAN’S SERVICES DIRECTOR
This is responsible administrative work providing assistance to veterans and their dependents to ensure they receive needed services and benefits obtained as a result of service in the armed forces. The incumbent must remain current on all laws and regulations pertaining to veteran’s benefits and be capable of advising and assisting veterans and their dependents on how to obtain needed services and benefits. Activities associated with the position include interviewing veterans and their dependents to determine needed services, preparing formal claims, maintaining files and related documentation, and acting as an advocate for veterans and their dependents when needed. Additional activities include supervising the activities and administrative staff, counseling and advising claimants of their rights and conducting personal hearings before ratings boards and other governmental agencies when appropriate. The position requires an honorable discharge from the armed forces and completion of at least one tour of duty, thorough knowledge of veterans’ benefits, supervisory experience, and strong interpersonal and organizational and decision-making skills. Job performance is evaluated by the Veteran’s Committee through review of the level of services to veterans and their dependents, knowledge of services and benefits available to veterans, interpersonal skills, and the efficiency of office operations.
Illustrative Examples of Work
- Provide monthly and quarterly reports on cases pending and filed.
- Produce a budget to Veteran’s Committee to submit to Budget Committee
- Interviews and counsels veterans and their dependents about veterans’ benefits and services.
- Prepares formal claims and compiles supporting documentation to assist veterans and their dependents in obtaining needed services and/or benefits.
- Supervises and performs item analysis review of decisions made by the Veteran’s administration or other governmental agencies to determine if such decisions are in accordance with the law.
- Researches medical conditions and obtains necessary medical records and statements from physicians to support claim(s).
- Assists with preparing formal claims and compiling supporting documentation including DD214’s, birth, marriage, divorce and death certificates to assist veterans and their dependents in obtaining needed services and/or benefits.
- Supervises and participates in the preparation and presentation of rebuttals and supporting evidence or presentation to the Veteran’s Administration or other governmental agency for reconsideration when appropriate.
- Conducts personal hearings before the Veteran’s Administration rating boards, judges, human service agencies, military discharge review boards, social security and other governmental agencies and boards as needed.
- Counsels and advises claimants emphasizing the right to due process including personal hearings and explaining the appellate procedure.
Necessary Requirements of Work
Graduation from an accredited four-year high school; honorable discharge from the armed services; a minimum of one tour of active duty; ability to interact successfully with veterans and their families; strong organizational, interpersonal, and decision-making skills; supervisory experience; or any equivalent combination of education and/or experience to provide the following knowledge, abilities, and skills:
- Thorough knowledge of services and benefits available to veterans and their dependents through the Department of Veterans Affairs.
- Thorough knowledge of the Code of Federal Regulations Title 38, 017.
- Thorough knowledge of support services available to veterans and their families in the Middle Tennessee area.
- Thorough knowledge of medical and hospitalization benefits available to veterans and their dependents.
- Thorough knowledge of the documentation necessary to submit claims for services and/or benefits.
Necessary Special Requirements
- Possession of a valid Tennessee Driver’s license and the ability to be insured at standard vehicle liability rates.
- Honorable discharge from the armed services and at least one tour of active duty.
- Certification by the State of Tennessee as “Veterans Service Officer.”
- Certified as Service Organization Representative by the US Department of Veterans Affairs.
Benefits
- Medical, dental, vision and life insurance.
- Paid sick leave, vacation leave (after 6 months), bereavement leave, and birthday leave.
- Optional benefits available at reasonable rates.
- TCRS benefit retirement plan.
TO APPLY:
Application and Job Description may be picked up from the Marshall County Human Resources Office, 3309 Courthouse Annex, 3rd floor, Lewisburg, TN 37091 or obtain from www.marshallcountytn.com. Completed application and resume will be accepted by the Marshall County Human Resources Office until filled No late applications